Unlock by Public PIN
There are two types of PIN codes for door access: public and private. A private PIN is unique to each user, while the public one is shared by residents in the same building or complex. You can create and modify both the public and private PIN codes.
To set up the public PIN, go to the web Access Control > PIN Setting interface.

PIN Code: Set a 5-8 digit PIN code accessible for universal use.
Relay: The relay to be triggered.
Tip
You can also modify the Public PIN on the device by pressing “*3888#” on the keypad to enter the Access Method Settings screen.
User-specific Access Methods
The private PIN code and RF card should be assigned to a particular user for door opening.
When adding a user, you can also customize settings such as defining the door access schedule to determine when the code is valid and specifying which relay to open.
To add a user, go to Directory > User interface and click +Add.


User ID: The unique identification number assigned to the user.
Name: The name of this user.
Unlock by Private PIN
On the Directory > User > Add interface, find the Private PIN part.

Code: Set a 2-8 digit PIN code solely for the use of this user.
Tip
You can also modify the Private PIN on the device by pressing “*3888#” on the keypad to enter the Access Method Settings screen.
Then, enter the Admin Code “2396” to enter the Private PIN Adding and Deleting screen.
Enable/disable the Private PIN feature on the Access Control > PIN Setting > Private PIN interface.

Actions Triggered by Entering Private PINs
You can set actions triggered by entering private PINs on the Access Control > PIN Setting > Private Key Event interface.

Action to Execute:
FTP: Send a screenshot to the preconfigured FTP server.
Email: Send a screenshot to the preconfigured Email address.
HTTP: When triggered, the HTTP message can be captured and displayed in the corresponding packets. To utilize this feature, enable the HTTP server and enter the message content in the designated box below.
HTTP URL: Enter the HTTP URL if selecting HTTP as the action to execute. The format is http://HTTP server’s IP/Message content.
Unlock by QR Code
On the Directory > User > +Add interface, scroll to the PIN section. Click the QR code icon
.

Click Generate to generate the QR code with an 8-digit PIN.


Cancel: Click to return to the user editing interface. The QR code and the PIN code will not be saved.
Download: Click to save the QR code to your PC.
Generate: Click to generate another QR code and PIN code.
Save: Click to return to the user editing interface and save the codes.
Unlock by RF Card/Bkey
On the Directory > User > Add interface, find the RF Card & Bkey part.

Code: The card code or Bkey code that the device reads.
Note
Click here to view the detailed steps of configuring Bkey.
RF cards operating at 13.56 MHz and 125 KHz frequencies are compatible with the device for access.
Each user can have a maximum of 5 cards added.
The device allows to add 10,000 users.
You can also add admin cards on the device. Press *2396#, on the keypad. Then, tap 2 and 1 to enter the card setting screen where you can add or delete an RF card.
You can enable and disable the use of RF cards on the Access Control > Card Setting interface.

Tip
You can also modify the user card on the device by pressing “*3888#” on the keypad to enter the Access Method Settings screen.
Then, enter the Admin Code “2396” to enter the User Card Adding and Deleting screen.
RF Card Code Format
To integrate the RF card door access with the third-party intercom system, you need to match the RF card code format with the one used by the third-party system.
To set it up, go to Access Control > Card Setting > RFID interface.

IC/ID Card Display Mode: Select the card number format from the provided options.
ID Card Order: Set the ID card reading mode between Normal and Reversed.
Actions Triggered by Swiping Cards
You can set actions triggered by swiping cards on the Access Control > Card Setting > Card Event interface.

Action to Execute:
FTP: Send a screenshot to the preconfigured FTP server.
Email: Send a screenshot to the preconfigured Email address.
HTTP: When triggered, the HTTP message can be captured and displayed in the corresponding packets. To utilize this feature, enable the HTTP server and enter the message content in the designated box below.
HTTP URL: Enter the HTTP message if selecting HTTP as the action to execute. The format is http://HTTP server’s IP/Message content.
Unlock by Bluetooth
The device supports opening the door via Bluetooth-enabled My MobileKey or SmartPlus App. Users can either open the door with the apps in their pockets or wave their phones towards the device as they get closer to the door.
Note
Before using Bluetooth to open doors, you need to enable Bluetooth function on the Access Control > BLE interface.
Unlock via My MobileKey
On the Directory > User > +Add interface, scroll to the BLE Setting section.

Authentication Code: Click Generate to generate a 6-digit verification code.
Bluetooth Unlock Settings
Set up the Bluetooth-unlock feature on the Access Control > BLE interface.

Enable Hands Free Mode: If enabled, users can gain door access hands-free. If disabled, users have to wave their hands near the device to open doors.
Trigger Distance: Set the triggering distance of the Bluetooth for the door access. You select Within 1 Meter, Within 2 Meters, and Within 3 Meters. The trigger distance is 3 meters maximum.
RSSI Threshold: Set the received signal strength. Higher values indicate stronger signal strength, making it easier to receive the Bluetooth signal.
Bkey Trigger Signal: There are four ranges that determine the Bkey trigger distance.
Unlock Interval For Same User(Sec): Set the time interval between consecutive Bluetooth door access attempts for the same user.
Unlock Interval For Different Users(Sec): Set the time interval between consecutive Bluetooth door access attempts for different users.
Authentication Code Valid Time: The pairing valid time within which users need to finish the pairing with the My MobileKey App.
Note
To learn about detailed configuration steps of different Bluetooth-based access methods, you can click the following articles.
Device Info Settings
You can customize the device name and ID for convenient Bluetooth pairing.
To set it up, go to Access Control > BLE > Device Info Settings interface.

Device Name: Limited to 1-63 numbers or characters.
Device ID: Limited to 1-12 numbers or characters.
Access Setting
You can customize access settings, such as defining the door access schedule to determine when the code is valid and specifying which relay to open.
On the Directory > User > Add interface, scroll to the Access Setting section.

Allow To Open: Specify the relay(s) to be unlocked using the door opening methods assigned to the user.
Relay Schedule Activation Permission: This decides whether the user can keep the relay open during the scheduled time after activating it.
Floor NO.: Specify the accessible floor(s) to the user via the elevator.
Web Relay: Specify the ID of web relay action commands that you’ve configured on the Web Relay interface. A default value of 0 indicates that the web relay will not be triggered.
C4 Events: When the device integrates with C4 devices, select the C4 event(s). When users use their credentials, the events will be triggered. You may refer to the manual Akuvox Integration with Control4 to learn the integration steps.
Schedule: Grant the user access to open designated doors during preset periods by relocating the desired schedule(s) from the right box to the left one. Besides custom schedules, there are 2 default options:
- Always: Allows door opening without limitations on door open counts during the valid period.
- Never: Prohibits door opening.
Import/Export User Data
The door phone supports User Data of access control to be shared among Akuvox door phones through import and export while you can also export the facial data out of the door phone and then import it to a third-party device.
Click here to view how to import and export user data between Akuvox door phones.
To set it up, go to the Directory > User > Import/Export User interface.
The import file should be in XML or TGZ format. The export file is in XML or CSV format.

Mifare Card Encryption
The device can read encrypted Mifare cards for greater security. When this feature is enabled, it reads the data in the cards’ designated sectors and blocks, not the UID.
Click here to view the details of encrypting and reading Mifare cards.
To configure the Mifare card, navigate to the web Access Control > Card Setting interface.

Type: There are four options: None, Classic, Plus, and DESfire.
Classic:
Sector/Block: Specify the location where encrypted card data is stored. A Mifare card has 16 sectors (numbered 0 to 15), and each sector has 4 blocks (numbered 0 to 3).
Block Key: Set a password to access the data stored in the predefined sector/block.
Plus: There are three block choices. The device can read the encrypted data in SL1 and SL3.
Block: The block number where the encrypted data is located.
SL3: The key number within 32 bits.
DesFire:
App ID: A 6-digit hexadecimal number
File ID: The ID of the encrypted file of the app, which can be a number from 0 to 16.
Crypto: The encryption method, either AES or DES.
Key: The file key.
Key Index: The index number for the key, which can be a number from 0 to 11.
Unlock by NFC
NFC (Near Field Communication) is a popular way for door access. It uses radio waves for data transmission interaction. The device can be unlocked by NFC. You can keep the mobile phone closer to the device for door access.
To configure NFC, navigate to the web Access Control > Card Setting interface. Enable the NFC function for door opening.

Note
Click here to view the detailed steps of setting up the NFC function.
Unlock by HTTP Command
You can unlock the door remotely without approaching the device physically for door entry by typing in the created HTTP command (URL) on the web browser to trigger the relay when you are not available by the door for door entry.
To configure it, navigate to the Access Control > Relay > Open Relay Via HTTP interface.

Session Check: When enabled, the HTTP unlock requires logging into the device’s web interface. Or, the door opening may fail.
Username: Set a username for authentication in HTTP command URLs.
Password: Set a password for authentication in HTTP command URLs.
Tip
Here is an HTTP command URL example:
Note
Click here to view how to set up door opening by HTTP commands.
Unlock by DTMF Code
Dual-tone multi-frequency signaling(DTMF) is a way of sending signals over phone lines by using different voice-frequency bands. Users can use the DTMF function to unlock the door for visitors during a call by either typing the DTMF code on the soft keypad, or tapping the unlock tab with the DTMF code on the screen.
To configure DTMF codes, go to Access Control > Relay interface.

DTMF Mode: Set the number of digits for the DTMF code.
1 Digit DTMF: Define the 1-digit DTMF code within the range (0-9 and *,#) when the DTMF Mode is set to 1-digit.
2-4 Digits DTMF: Set the DTMF code based on the number of digits selected in the DTMF Mode.
Note
To open the door with DTMF, the intercom devices that send and receive the unlock command must use the same mode and code. Otherwise, the DTMF unlock may fail. See here for the detailed DTMF configuration steps.
DTMF Whitelist
To secure door access via DTMF codes, you can set up the DTMF whitelist on the device web Access Control > Relay > Open Relay Via DTMF interface so that only the caller numbers you designated in the door phone can use the DTMF code to gain door access.

Assigned The Authority For: Specify the contacts authorized to open doors via DTMF:
- None: No numbers can unlock doors using DTMF.
- Only Contacts List: Only numbers added to the door phone's contact list can unlock via DTMF.
- All Numbers: Any numbers can unlock using DTMF.
DTMF Data Transmission
In order to achieve door access via DTMF code or some other applications, you are required to properly configure DTMF in order to establish a DTMF-based data transmission between the device and other intercom devices.
DTMF Type Differences:
Inband | DTMF signals are transmitted within the same audio channel as voice data. Simple implementation but signal distortion may occur with highly compressed codecs (e.g., G.729). |
RFC2833 | Transmits DTMF as special event packets over RTP (Real-Time Transport Protocol), known as out-of-band transmission. Reliable and unaffected by codecs. |
Info | Sends DTMF signals via SIP (Session Initiation Protocol) signaling channel. Separate from voice transmission, ensuring audio quality. |
Info+Inband | Combines Info and Inband methods. |
Info+RFC2833 | Combines both Info and RFC2833 methods. |
Info+Inband+RFC2833 | All three methods are used simultaneously. |
To configure DTMF data transmission, navigate to the web Account > Advanced > DTMF interface.

Type: Select from the available options based on the specific DTMF transmission type of the third-party device for receiving signal data.
How to Notify DTMF: Select Disabled, DTMF, DTMF-Relay, or Telephone-Event according to the specific type adopted by the third-party device. You are required to set it up only when the third-party device to be matched with adopts Info mode.
Payload: Set the payload according to the specific data transmission payload agreed on between the sender and receiver during the data transmission.
DTMF Data Transmission for IP Calls
Select the DTMF data transmission type for IP calls on the Intercom > Call Feature > Direct IP interface.

Unlock by Exit Button
When users need to open the door from inside by pressing the Exit button, you need to set up the Input terminal that matches the Exit button to activate the relay for the door access.
Click here to watch the instruction video.
Set it up on the web Access Control > Input interface.

Enabled: To use a specific input interface.
Trigger Electrical Level: Set the input interface to trigger at low or high electrical level.
Action to Execute: Set the desired actions that occur when the specific Input interface is triggered.
- FTP: Send a screenshot to the preconfigured FTP server.
- Email: Send a screenshot to the preconfigured Email address.
- SIP Call: Call the preset number upon the trigger.
- HTTP: When triggered, the HTTP message can be captured and displayed in the corresponding packets. To utilize this feature, enable the HTTP and enter the URL.
HTTP URL: Enter the HTTP URL if selecting HTTP as the action to execute. The format is http://HTTP server’s IP/Message content.
Action Delay: Specify whether the relay can be triggered at any time or only within a scheduled period.
Action Delay Mode:
Unconditional Execution: the action will be carried out when the input is triggered.
Execute If Input Still Triggered: The action will be carried out when the input stays triggered. For example, if the door stays open after triggering input, an action such as an email will be sent to notify the receiver.
Execute Relay: Specify the relay to be triggered by the actions.
Alarm Door Opened: If enabled, when the door-opening time exceeds a limit, an alarm will be triggered.
Door Opened Timeout: The door-opening time limit.
Break-in Intrusion: Activate an alarm when the door is forcibly or illegally opened. Only by checking off this option can the alarm be turned off once triggered. Click here to learn more information about this feature.
Door Status: Display the status of the input signal.
