Door-opening Configuration

Public PIN Code for Door Unlock

To set up the public PIN code, go to Access Control > PIN Setting > Public PIN interface.

• PIN Code: Set a 3-8 digit PIN code accessible for universal use.

Virtual PIN

To enable the virtual PIN feature, navigate to the Access Control > PIN Setting > Virtual PIN interface.

• Enabled: If enabled, you are allowed to put fake numbers on both sides of the PIN code for PIN code protection. For example, if your password is 1234567 you can put 99 and 88 on both sides (99123456788). The virtual password is matched to the users by the number of matched digits. For example, if user A has a greater number of digits that are matched with the virtual password entered than user B, then it will be regarded as user A’s password. However, when the double authentication is applied, then the virtual password will be matched with the users who pass the first level of authentication, for example, Face + PIN.

Note

This feature is not used for Public PIN and Apartment+PIN.

User-specific Access Methods

The private PIN code, RF card, and Bluetooth setting should be assigned to a particular user for door opening.

When adding a user, you can also customize settings such as defining the door access schedule to determine when the code is valid and specifying which relay to open.

To add a user, go to Directory > User interface and Click +Add.

• User ID: The unique identification number assigned to the user.

• Name: The name of this user.

Unlock by Private PIN Code

On the Directory > User > +Add interface, scroll to the Private PIN section.

• Code: Set a 2-8 digit PIN code solely for the use of this user. Each user can only be assigned a single PIN code.

You can set up the private PIN mode and decide whether to display the temp PIN icon on the PIN code entering screen.

Go to the Access Control > PIN Setting > Private PIN interface for setup.

• PIN Mode:

  • PIN: Solely enter the PIN code for door access.

  • APT#+Key: Enter the Apartment Number first before entering the PIN code for the door access. Apartment Number can only be applicable when the device is connected to the Akuvox SmartPlus.

• Display Temp PIN Icon: When enabled, the temp PIN icon will be displayed on the PIN code entering screen.

Unlock by RF Card/Bkey

On the Directory > User > +Add interface, scroll to the RF Card&Bkey section.

• Code: The card number that the card reader reads.

Note:

• Click here to view the detailed steps of configuring Bkey.

• Each user can have a maximum of 5 cards added.

• The device allows to add 20,000 users.

• RF cards operating at 13.56 MHz and 125 KHz frequencies are compatible with the device for access.

You can enable and disable the use of RF cards on the Access Control > Card Setting interface.

RF Card Code Format

To set it up, go to Access Control > Card Setting > RFID interface.

• IC/ID Card Display Mode: Set the card number format from the provided options.

• ID Card Order: Set the ID card reading mode between Normal and Reversed.

Unlock by License Plate

The device can be integrated with the third-party License Plate Recognition(LPR) Camera for garage door opening.

To assign the license plate to a user, find the License Plate part on the Directory > User > +Add interface.

• Code: The license plate information the device reads. One user can have 5 license plates at most.

Note

Click here to view the detailed configuration of the integration.

Unlock by Facial Recognition

On the Directory > User > +Add interface, scroll to the Face section. Click Import to upload the picture and Reset to remove it.

Note

Max File Size: 2M, Format: .jpg/.png.

Facial Recognition Settings

To set it up, go to the Access Control > Face Setting interface.

• Facial Recognition Enabled: Enable/disable the facial recognition function.

• Offline Learning Enabled: Facial recognition accuracy improves as the number of facial recognition increases.

• Facial Recognition Matching Level: Determine how strict the facial recognition system is in comparing a person’s face with uploaded face data. Each level allows a different degree of difference or face covering (excluding the mouth area) to pass the recognition.

- Low: Allow slight differences from the uploaded face data, with little face coverage.

- Highest: Require the face to be identical to the uploaded one, with minimal or no covering.

- The other two levels are in between.

• Anti-Spoofing Option: Set how strict the system is in preventing fake faces.

- Close: Disable the facial anti-spoofing function. Facial verification can be passed using non-living substitutes for an authorized person's face, such as a photo.

- Highest: The system cannot be fooled by any non-living substitutes for an authorized person's face.

- The other three levels are in between.

• Facial Recognition Interval: Adjust the time interval between each facial recognition attempt, ranging from 1 to 8 seconds.

• Visitor-Friendly Mode: Decide whether to display prompts when facial recognition fails. When enabled, no visual or auditory prompts will be given when the recognition fails.

Facial Recognition Supplement Light

You can turn on the supplement light during a specific time to make facial recognition easier in a dark environment.

To set it up, go to the Setting > Key/Display > Facial Recognition Setting interface.

• Schedule: Enable the schedule by checking and moving it from the left to the right box. To set up a schedule, go to the Setting > Schedule interface.

Unlock by Bluetooth

The device supports opening the door via Bluetooth-enabled My MobileKey or SmartPlus App. Users can either open the door with the apps in their pockets or wave their phones towards the device as they get closer to the door.

Note

Before using Bluetooth to open doors, you need to enable Bluetooth function on the Access Control > BLE interface.

Unlock via My MobileKey

On the Directory > User > +Add interface, scroll to the BLE Setting section.

• Authentication Code: Click Generate to generate a 6-digit verification code.

Bluetooth Unlock Settings

Set up the Bluetooth-unlock feature on the Access Control > BLE interface.

• Enable Hands Free Mode: If enabled, users can gain door access hands-free. If disabled, users have to wave their hands near the device to open doors.

• Trigger Distance: Set the triggering distance of the Bluetooth for the door access. You select Within 1 Meter, Within 2 Meters, and Within 3 Meters. The trigger distance is 3 meters maximum.

• Bkey Trigger Signal: There are three ranges that determine the Bkey trigger distance.

• Unlock Interval For Same User(Sec): Set the time interval between consecutive Bluetooth door access attempts for the same user.

• Unlock Interval For Different Users(Sec): Set the time interval between consecutive Bluetooth door access attempts for different users.

• Authentication Code Valid Time: The pairing valid time within which users need to finish the pairing with the My MobileKey App.

Note

To learn about detailed configuration steps of different Bluetooth-based access methods, you can click the following articles.

• Unlock by Bluetooth via My MobileKey App.

• Unlock by Bluetooth via SmartPlus App.

• Open the Door via Bkey.

Access Setting

You can customize access settings such as defining the door access schedule to determine when the code is valid and specifying which relay to open.

On the Directory > User > +Add interface, scroll to the Access Setting section.

• Allow To Open: Specify the relay(s) to be unlocked using the door opening methods assigned to the user.

• Floor No. : Specify the accessible floor(s) to the user via the elevator.

• Web Relay: Specify the ID of web relay action commands that you’ve configured on the Web Relay interface. A default value of 0 indicates that the web relay will not be triggered.

• Authentication Mode: Determine how to unlock the door using different methods. Please note that the order of the two-factor authentication matters.

  • Any Method: Allow all access methods.

  • Face + PIN: Scan the face first, then enter the PIN code.

  • Face + RF Card: Scan the face first, then swipe the RF card.

  • RF Card + PIN: Swipe the RF card first, then enter the PIN code.

• Schedule: Grant the user access to open designated doors during preset periods by relocating the desired schedule(s) from the left box to the right one. Besides custom schedules, there are 2 default options:

  • Always: Allows door opening without limitations on door open counts during the valid period.

  • Never: Prohibits door opening.

Import/Export User Data

To set it up, go to the Directory > User > Import/Export User interface.

Note

• The import file supports TGZ or CSV format.

• The export file is in XML or CSV format.

Mifare Card

To set it up, go to Access Control > Card Setting > Card Encryption interface.

• Type: There are four options, None, Classic, Plus, and DESFire.

• Classic:

  • Sector/Block: Specify the location where encrypted card data is stored. A Mifare card has 16 sectors (numbered 0 to 15), and each sector has 4 blocks (numbered 0 to 3).

  • Block Key: Set a password to access the data stored in the predefined sector/block.

• Plus: There are three block choices. The device can read the encrypted data in SL1 and SL3.

  • Block: The block number where the encrypted data is located.

  • SL3: The key number within 32 bits.

• DesFire:

  • App ID: A 6-digit hexadecimal number

  • File ID: The ID of the encrypted file of the app, which can be a number from 0 to 16.

  • Crypto: The encryption method, either AES or DES.

  • Key: The file key.

  • Key Index: The index number for the key, which can be a number from 0 to 11.

Unlock by HTTP Command

To set it up, go to Access Control > Relay > Open Relay Via HTTP interface.

• Username: Set a username for authentication in HTTP command URLs.

• Password: Set a password for authentication in HTTP command URLs.

Tip:

Here is an HTTP command URL example for relay triggering.

Unlock by DTMF Code

To configure DTMF codes, go to Access Control > Relay interface.

• DTMF Mode: Set the number of digits for the DTMF code.

• 1 Digit DTMF: Define the 1-digit DTMF code within the range(0-9 and *,#) when the DTMF Mode is set to 1-digit.

• 2-4 Digit DTMF: Set the DTMF code based on the number of digits selected in the DTMF Mode.

Note

To open the door with DTMF, the intercom devices that send and receive the unlock command must use the same mode and code. Otherwise, the DTMF unlock may fail. See here for the detailed DTMF configuration steps.

DTMF White List

To secure door access via DTMF codes, you can set up the DTMF whitelist on the device web Access Control > Relay > Open Relay Via DTMF interface so that only the caller numbers you designated in the door phone can use the DTMF code to gain door access.

• Assigned The Authority For: Specify the contacts authorized to open doors via DTMF:

  • None: No numbers can unlock doors using DTMF.

  • Only Contacts List: Doors can be opened by numbers added to the door phone's contact list.

  • All Numbers: Any numbers can unlock using DTMF.

DTMF Data Transmission

To set it up, go to the web Account > Advanced > DTMF interface.

• Type: Select from the following options: Inband, RFC2833, Info, Info+Inband, Info+RFC2833, or Info+ Inband+RFC2833 based on the specific DTMF transmission type of the third-party device to be matched with as the party for receiving signal data.

• How to Notify DTMF: Select Disabled, DTMF, DTMF-Relay, or Telephone-Event according to the specific type adopted by the third-party device. You are required to set it up only when the third-party device to be matched with adopts Info mode.

• Payload: Set the payload according to the specific data transmission payload agreed on between the sender and receiver during the data transmission.

Unlock by Exit Button

To set it up, navigate to the Access Control > Input interface.

• Enabled: To use a specific input interface.

• Trigger Electrical Level: Set the input interface to trigger at a low or high electrical level.

• Action To Execute: Set the desired actions that occur when the specific Input interface is triggered.

  • FTP: Send a screenshot to the preconfigured FTP server.

  • Email: Send a screenshot to the preconfigured Email address.

  • SIP Call: Call the preset number upon the trigger.

  • HTTP: When triggered, the HTTP message can be captured and displayed in the corresponding packets. To utilize this feature, enable the HTTP server and enter the message content in the designated box below.

• HTTP URL: Enter the HTTP message if selecting HTTP as the action to execute. The format is http://HTTP server’s IP/Message content.

• Action Delay: Specify how many seconds to delay executing the preconfigured actions.

• Execute Relay: Specify the relay to be triggered by the actions.

• Door Status: Display the status of the input signal.

Unlock by QR Code

Access Methods on the Device

Property managers can set up the public PIN code, private PINs, and user’s RF cards on the device through an admin card.

Admin Card

The admin card grants property managers permission to manage access methods on the device.

To add or delete an admin card, access the device’s admin settings first by entering the system password. The default is 2396.

Navigate to the Advanced Settings > Admin Access > Modify Admin Card screen.

Public PIN

The public PIN can be shared by residents in the same building or complex for door opening.

To set it up, go to the Access Method Settings > Modify Public PIN screen by entering the service password. The default is 3888.

Property managers are required to tap the admin card or enter the system PIN(2396 by default) first.

Private PIN

The private PIN is unique to each user. After adding a private PIN code, a user will be created automatically whose information can be modified on the device’s web interface.

To set it up, go to the Access Method Settings > Modify Private PIN screen by entering the service password. The default is 3888.

Property managers are required to tap the admin card or enter the system PIN(2396 by default) before adding or deleting PINs.

RF Cards

The RF card is assigned to a user for door opening. After adding a card, a user will be created automatically whose information can be modified on the device’s web interface.

To set it up, go to the Access Method Settings > Modify User Card screen by entering the service password. The default is 3888.

Property managers are required to tap the admin card or enter the system PIN(2396 by default) before adding or deleting cards.

• Delete User Card Manually: Delete the card by finding and tapping it in the list.

• Delete User Card Automatically: Delete the card by directly placing it on the card reader area.