Door-opening Configuration

Unlock by Public PIN

To set up the public PIN code, go to Access Control > PIN Setting > Public PIN interface.

• PIN Code: Set a 4-8 digit PIN code accessible for universal use.

You can also set up the public PIN on the Setting > Security screen.

User-specific Access Methods

The private PIN code, RF card, and face data should be assigned to a particular user for door opening.

When adding a user, you can also customize settings such as defining the door access schedule to determine when the code is valid and specifying which relay to open.

To add a user, go to Directory > User interface and click +Add.

• User ID: The unique identification number assigned to the user.

• Name: The name of this user.

Unlock by Private PIN Code

On the Directory > User > +Add interface, scroll to the PIN section.

• Code: Set a 2-8 digit PIN code solely for the use of this user. Each user can only be assigned a single PIN code.

You can set up the private PIN mode on the Access Control > PIN Setting > Private PIN interface.

• Authorization Mode:

  • PIN: Solely enter the PIN code for door access.

  • APT#+Key: Enter the Apartment Number first before entering the PIN code for the door access. Apartment Number can only be applicable when the device is connected to the Akuvox SmartPlus.

Unlock by QR Code

The device supports unlocking by QR codes generated on the web interface and on the SmartPlus Cloud when it is connected to the cloud.

Note

Click here to view how users and property managers create QR codes on SmartPlus.

The feature can be enabled on the Access Control > Relay > Open Relay via QR Code interface.

On the Directory > User > +Add interface, scroll to the PIN section. Click the QR code icon.

Click Generate to generate the QR code with an 8-digit PIN.

• Cancel: Click to return to the user editing interface. The QR code and the PIN code will not be saved.

• Download: Click to save the QR code to your PC.

• Generate: Click to generate another QR code and PIN code.

• Save: Click to return to the user editing interface and save the code.

Unlock by RF Card

On the Directory > User > +Add interface, scroll to the RF Card section.

• Code: The card number that the card reader reads.

Note:

• Each user can have a maximum of 5 cards added.

• The device allows to add 20,000 users.

• RF cards operating at 13.56 MHz and 125 KHz frequencies are compatible with the device for access.

You can enable and disable the use of RF cards on the Access Control > Card Setting interface.

RF Card Code Format

To set it up, go to Access Control > Card Setting > RFID interface.

• IC/ID Card Display Mode: Select the card number format from the provided options.

• IC/ID Card Order: Set the card reading mode between Normal and Reversed.

Unlock by License Plate

To assign the license plate to a user, find the License Plate part on the Directory > User > +Add interface.

• Add: A user can have up to 5 license plates.

• Duration: Enable/disable Long-term Vehicle. It is enabled by default. If disabled, specify when the vehicle can enter or exit the parking lot.

Unlock by Facial Recognition

On the Directory > User > +Add interface, scroll to the Face section. Click Import to upload the picture and Reset to remove it.

Note

Support Format: jpg, png, bmp, and jpeg; Max File Size: 2M.

Facial Recognition Settings

To set it up, go to the Access Control > Face Setting interface.

• Facial Recognition Enabled: Enable/disable the facial recognition function.

• Offline Learning Enabled: Facial recognition accuracy improves as the number of facial recognition increases.

• Facial Recognition Matching Level: Determine how strict the facial recognition system is in comparing a person’s face with uploaded face data. Each level allows a different degree of difference or face covering (excluding the mouth area) to pass the recognition.

- Low: Allow slight differences from the uploaded face data, with little face coverage.

- Highest: Require the face to be identical to the uploaded one, with minimal or no covering.

- The other two levels are in between.

• Face Living Recognition Matching Level: Set how strict the system is in preventing fake faces.

- Close: Disable the facial anti-spoofing function. Facial verification can be passed using non-living substitutes for an authorized person's face, such as a photo.

- Highest: The system cannot be fooled by any non-living substitutes for an authorized person's face.

- The other three levels are in between.

• Facial Recognition Interval(Sec): Adjust the time interval between each facial recognition attempt, ranging from 1 to 8 seconds.

• No Face Detected Interval(Sec): Adjust the time interval between each detection, ranging from 1 to 8 seconds.

• Face Occlusion Rejection: When enabled, if the user is detected to be wearing a mask, he/she will not be able to pass the face recognition.

• Face Detection Distance(M): Adjust the detection distance, ranging from 1 to 3 meters.

Access Setting

You can customize access settings, such as defining the door access schedule to determine when the code is valid and specifying which relay to open.

On the Directory > User > +Add interface, scroll to the Access Setting section.

• Relay: Specify the relay to be opened.

• Security Relay: When the device is connected to a security relay. You can check the option to permit users to trigger the security relay.

• Floor No. : Specify the accessible floor(s) to the user via the elevator.

• Web Relay: Specify the ID of the web relay action commands that you’ve configured on the Web Relay interface. A default value of 0 indicates that the web relay will not be triggered.

• Schedule: Grant the user access to open designated doors during preset periods by relocating the desired schedule(s) from the left box to the right one. Besides custom schedules, there are 2 default options:

  • Always: Allows door opening without limitations on door open counts during the valid period.

  • Never: Prohibits door opening.

Import/Export User Data

To set it up, go to the Directory > User interface.

Note

• The imported/exported file is in TGZ format.

• The device supports 20,000 users.

You can also manage users on the Setting > User screen.

Access Authentication Mode

To set it up, go to Access Control > Relay > Access Authentication Mode interface.

• Authentication Mode: Determine how to unlock the door using different methods. Please note that the order of the two-factor authentication matters.

  • Any Method: Allow all access methods.

  • Face + PIN: Scan the face first, then enter the PIN code.

  • Face + RF Card: Scan the face first, then swipe the RF card.

  • RF Card + PIN: Swipe the RF card first, then enter the PIN code.

Unlock by NFC

To set it up, go to the Access Control > Card Setting > Contactless Smart Card interface.

To set it up, go to Access Control > Card Setting > Contactless Smart Card interface.

• Mifare Classic:

  • Sector/Block: Specify the location where encrypted card data is stored. A Mifare card has 16 sectors (numbered 0 to 15), and each sector has 4 blocks (numbered 0 to 3).

  • Block Key: Set a password to access the data stored in the predefined sector/block.

• Mifare DESFire:

  • App ID: A 6-digit hexadecimal number

  • File ID: The ID of the encrypted file of the app, which can be a number from 0 to 16.

  • Crypto: The encryption method, either AES or DES.

  • Key: The file key.

  • Key Index: The index number for the key, which can be a number from 0 to 11.

Unlock by Bluetooth

To set up the Bluetooth unlocking, go to the Access Control > BLE interface.

• RSSI Threshold: Set the received signal strength. Higher values indicate stronger signal strength, making it easier to receive the Bluetooth signal.

• Open Door Interval (Sec): Set the time interval between consecutive Bluetooth door access attempts.

Note

Click here to view how to set up door opening via Bluetooth.

Unlock by HTTP Command

To set it up, go to Access Control > Relay > Open Relay Via HTTP interface.

• Username: Set a username for authentication in HTTP command URLs.

• Password: Set a password for authentication in HTTP command URLs.

Tip:

Here is an HTTP command URL example for relay triggering.

Note

Click here to view how to set up door opening by HTTP commands.

Unlock by DTMF Code

To configure DTMF codes, go to Access Control > Relay interface.

• DTMF Mode: Set the number of digits for the DTMF code.

• 1 Digit DTMF: Define the 1-digit DTMF code within the range(0-9 and *,#) when the DTMF Mode is set to 1-digit.

• 2-4 Digits DTMF: Set the DTMF code based on the number of digits selected in the DTMF Mode.

Note

To open the door with DTMF, the intercom devices that send and receive the unlock command must use the same mode and code. Otherwise, the DTMF unlock may fail. See here for the detailed DTMF configuration steps.

DTMF White List

To secure door access via DTMF codes, you can set up the DTMF whitelist on the device web Access Control > Relay > Open Relay Via DTMF interface so that only the caller numbers you designated in the door phone can use the DTMF code to gain door access.

• Assigned The Authority For: Specify the contacts authorized to open doors via DTMF:

  • None: No numbers can unlock doors using DTMF.

  • Only Tenants List: Doors can be opened by numbers added to the door phone's contact list.

  • All Numbers: Any numbers can unlock using DTMF.

DTMF Data Transmission

Set it up on the Account > Advanced > DTMF interface.

• Type: Select from the available options based on the specific DTMF transmission type of the third-party device to be matched with as the party for receiving signal data.

• How to Notify DTMF: Select Disabled, DTMF, DTMF-Relay, or Telephone-Event according to the specific type adopted by the third-party device. You are required to set it up only when the third-party device to be matched with adopts Info mode.

• Payload: Set the payload according to the specific data transmission payload agreed on between the sender and receiver during the data transmission.

Unlock by Exit Button

To set it up, navigate to the Access Control > Input interface.

• Enabled: To use a specific input interface.

• Trigger Electrical Level: Set the input interface to trigger at a low or high electrical level.

• Action To Execute: Set the desired actions that occur when the specific Input interface is triggered.

  • FTP: Send a screenshot to the preconfigured FTP server.

  • TFTP: Send a screenshot to the preconfigured TFTP server.

  • Email: Send a screenshot to the preconfigured Email address.

  • SIP Call: Call the preset number upon the trigger.

  • HTTP: When triggered, the HTTP message can be captured and displayed in the corresponding packets. To utilize this feature, enable the HTTP server and enter the message content in the designated box below.

• HTTP URL: Enter the HTTP message if selecting HTTP as the action to execute. The format is http://HTTP server’s IP/Message content.

• Action Delay: Specify how many seconds to delay executing the preconfigured actions.

• Execute Relay: Specify the relay to be triggered by the actions.

• Alarm Door Opened: If enabled, when the door-opening time exceeds a limit, an alarm will be triggered.

  • Door Opened Timeout: The door-opening time limit.

• Break-in Intrusion: Activate an alarm when the door is forcibly or illegally opened. Only by checking off this option can the alarm be turned off once triggered. It is incompatible with the Execute Relay feature. Click here to learn more about this feature.

• Door Status: Display the status of the input signal.

Temperature Measurement for Door Access

You can configure the body temperature measurement function on the web Access Control > Body Temperature interface in terms of defining the normal temperature as well as making the schedule for the validity of the function, etc.

Note

ONLY E18C with the extra module installed support temperature measurement.

• Mode: Enable forehead or wrist temperature measurement, or disable the function.

- Disabled: Turn off temperature measurement.

- Forehead: Measure forehead temperature with a built-in module.

- Wrist: Measure wrist temperature with the additional device.

• Mask Detection: Detect whether visitors are wearing masks. When enabled, the device reminds those without masks to wear one with the prompt "Please wear a mask."

• Temperature Unit: Select between Celsius and Fahrenheit to specify the measurement used to express temperature.

• Normal Body Temperature: Define the fever cut-off temperature. For example, setting it at 37.3 degrees Celsius means any temperature higher than that is considered a  fever, triggering the preset action(s) for abnormal body temperature.

• Low Temperature: Set the lowest normal temperature. Any temperature below this value triggers the preset designated action(s).

• Action for Abnormal Body Temperature: Set the actions that occur when a fever is detected.

- Access Denied: The user will not be allowed to open the door.

- Just for Reminder: The door can be opened, and a prompt of abnormal temperature will pop up on the device.

• Action for Low Body Temperature: Set the actions that occur when a low temperature is detected.

- Try again later: The device prompts “Try again later”.

- Just for Reminder: The door can be opened, and a prompt of low temperature will pop up on the device.

• Action to Execute: This field only appears when Access Denied is selected for the Action for Abnormal Body Temperature.

- SIP/IP Call: Call designated numbers, including local numbers, dial plans, SmartPlus numbers, and group ones.

Latching PIN

The door opens when the user enters the PIN and stays open until the PIN is entered again.

Set it up on the Access Control > PIN Setting interface.

• Enabled: The function is disabled by default.

• Relay ID: Specify which relay can be controlled by the PIN.

• PIN Code: The code should be within 4 to 8 digits. It cannot be the same as the public or private PIN. The PIN code must be set up. Otherwise, the function will not take effect.

Note

• The relay schedule takes priority over the latching PIN feature, keeping the door open during scheduled times. Users cannot close the door with the latching PIN.

• The latching PIN feature takes priority over user credentials. When the door is opened with the latching PIN, it cannot be closed using credentials like an RF card.