User-specific Access Methods
The RF card, Bkey, QR code, and Bluetooth settings should be assigned to a particular user for door opening.
When adding a user, you can customize settings such as defining the door access schedule to determine when the code is valid and which relay to open.
To add a user, go to Directory > User interface and click +Add.
User ID: The unique identification number assigned to the user.
Name: The name of this user.
Role: Specify the user’s identity, as a general user or an administrator.
Then scroll to the Contact Details part to set up the user’s contact.
Phone: The IP or SIP number.
Unlock by RF Card/Bkey
On the Directory > User > +Add interface, scroll to the RF Card & Bkey section.
Code: The card number that the card reader reads.
Note:
Click here to view the detailed steps of configuring Bkey.
Each user can have a maximum of 5 cards added.
The device allows to add 5,000 users.
RF cards operating at 13.56 MHz frequency are compatible with the device for access.
You can enable and disable the use of RF cards on the Access Control > Card Setting interface.
RF Card Code Format
To integrate the RF card door access with the third-party intercom system, you need to match the RF card code format with the one used by the third-party system.
To set it up, go to Access Control > Card Setting > RFID interface.
IC Card Display Mode: Set the card number format from the provided options.
Unlock by License Plate
Akuvox offers two main ways to identify vehicles and open gates.
Use a third-party LPR(License Plate Recognition) camera to recognize the license plate of the vehicle.
Use the Akuvox long-range card reader ACR-CPR12 to recognize the UHF card attached to the vehicle's windshield.
To assign the license plate to a user, find the License Plate part on the Directory > User > +Add interface.
Add: A user can have up to 5 license plates.
Duration: Enable/disable Long-term Vehicle. It is enabled by default. If disabled, specify when the vehicle can enter or exit the parking lot.
Unlock by Bluetooth
The device supports opening the door via Bluetooth-enabled My MobileKey or SmartPlus App. Users can either open the door with the apps in their pockets or wave their phones towards the device as they get closer to the door.
Note
Before using Bluetooth to open doors, you need to enable Bluetooth function on the Access Control > BLE interface.
Unlock via My MobileKey
On the Directory > User > +Add interface, scroll to the BLE Setting section.
Authentication Code: Click Generate to generate a 6-digit verification code.
You can set up the pairing valid time within which users need to finish the pairing.
To set it up, go to Access Control > BLE > BLE interface.
Bluetooth Settings
Set up the Bluetooth-unlock feature on the Access Control > BLE interface.
Enable Hands Free Mode: If enabled, users can gain door access hands-free. If disabled, users have to wave their hands near the device to open doors.
Trigger Distance: Set the triggering distance of the Bluetooth for the door access. You select Within 1 Meter, Within 2 Meters, and Within 3 Meters. The trigger distance is 3 meters maximum.
Bkey Trigger Signal: There are three ranges that determine the Bkey trigger distance, ranging from 1 meter to 9 meters.
Unlock Interval For Same User(Sec): Set the time interval between consecutive Bluetooth door access attempts for the same user.
Unlock Interval For Different Users(Sec): Set the time interval between consecutive Bluetooth door access attempts for different users.
Note
To learn about detailed configuration steps of different Bluetooth-based access methods, you can click the following articles.
Device Info Settings
You can customize the device name and ID for convenient Bluetooth pairing.
To set it up, go to Access Control > BLE > Device Info Settings interface.
Device Name: Limited to 1-63 numbers or characters.
Device ID: Limited to 1-12 numbers or characters.
Bluetooth Movement Detection
This feature only works for Bluetooth-based door opening via the My Mobilekey App. When enabled, users cannot open the door without shaking their mobile phones.
Enable the function on the Access Control > BLE > Movement Detection interface.
Unlock By QR Code
The device supports unlocking by QR codes generated on the web interface and on the SmartPlus Cloud when it is connected to the cloud.
Note
Click here to view how users and property managers create QR codes on SmartPlus.
The feature can be enabled on the Access Control > Relay > Open Relay via QR Code interface. It is enabled by default.
Generate QR Codes on the Web
On the Directory > User > +Add interface, scroll to the QR Code section. Click the QR code icon
.
Click Generate to generate the QR code with an 8-digit PIN.
Cancel: Click to return to the user editing interface. The QR code and the PIN code will not be saved.
Download: Click to save the QR code to your PC.
Generate: Click to generate another QR code and PIN code.
Save: Click to return to the user editing interface and save the code.
Access Setting
You can customize access settings, such as defining the door access schedule to determine when the code is valid and specifying which relay to open.
On the Directory > User > +Add interface, scroll to the Access Setting section.
Allow to Open: Specify the relay(s) to be unlocked using the door opening methods assigned to the user.
Relay Schedule Activation Permission: This decides whether the user can keep the relay open during the scheduled time after activating it.
Floor No.: Specify the floor(s) that are accessible to the user via the elevator.
Web Relay: Specify the ID of the web relay action commands that you’ve configured on the Web Relay interface. A default value of 0 indicates that the web relay will not be triggered.
C4 Events: When the device integrates with C4 devices, select the C4 event(s). When users use their credentials, the events will be triggered. You may refer to the manual Akuvox Integration with Control4 to learn the integration steps.
Schedule: Grant the user access to open designated doors during preset periods by relocating the desired schedule(s) from the left box to the right one. Besides custom schedules, there are 2 default options:
Always: Allows door opening without limitations on door open counts during the valid period.
Never: Prohibits door opening.
Import/Export User Data
The door phone supports User Data of access control to be shared among Akuvox door phones through import and export while you can also export the facial data out of the door phone and then import it to a third-party device.
Click here to view how to import and export user data between Akuvox door phones.
Navigate to the web Directory > User > Import/Export User interface. The import file should be in TGZ format. The device supports 5,000 local users.
Cloud Call Permission Control
This option works when the device is connected to the SmartPlus Cloud. It decides whether to link the SmartPlus user’s permissions to open doors and make calls.
Enable/disable it on the Directory > Directory Setting interface. It is enabled by default.
When users are not authorized to open doors during a specific time and the Cloud Call Permission Control feature is enabled, their SmartPlus App and/or indoor monitors will not receive calls from the door phone.
When this feature is disabled, even if users cannot open doors, they can receive the call.
Unlock by Contactless Smart Card
You can select an NFC card or Felica card for contactless access. For example, if you enable both NFC and Felica cards, you can gain contactless entry with the two types of cards.
To set it up, go to Access Control > Card Setting > Contactless Smart Card interface.
Note
The NFC feature is not available on iPhones.
Click here to view the detailed configuration of opening doors via NFC.
Unlock by Mifare Card
The device can read encrypted Mifare cards for greater security. When this feature is enabled, it reads the data in the cards’ designated sectors and blocks, not the UID.
Click here to view the details of encrypting and reading Mifare cards.
To set it up, go to Access Control > Card Setting > Mifare Card Encryption interface.
Mifare:
Sector/Block: Specify the location where encrypted card data is stored. A Mifare card has 16 sectors (numbered 0 to 15), and each sector has 4 blocks (numbered 0 to 3).
Block Key: Set a password to access the data stored in the predefined sector/block.
Plus: You can set up three choices. This means you can use three types of Mifare Plus cards. When swiping a card, as long as one of the choices matches its SL key, the card code in the block you specified will be output.
Block: Specify the block(s) to be read.
SL3: The key number within 32 bits.
DESFire:
App ID: A 6-digit hexadecimal number
File ID: The ID of the encrypted file of the app, which can be a number from 0 to 16.
Crypto: The encryption method, either AES or DES.
Key: The file key.
Key Index: The index number for the key, which can be a number from 0 to 11.
Unlock by HTTP Command
You can unlock the door remotely without approaching the device physically for door entry by typing in the created HTTP command (URL) on the web browser to trigger the relay when you are not available by the door for door entry.
To set it up, go to Access Control > Relay > Open Relay Via HTTP interface.
Username: Set a username for authentication in HTTP command URLs.
Password: Set a password for authentication in HTTP command URLs.
Note
Click here to view the detailed configuration of opening doors via HTTP commands.
Tip:
Here is an HTTP command URL example for relay triggering.
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Unlock by DTMF Code
Dual-tone multi-frequency signaling(DTMF) is a way of sending signals over phone lines by using different voice-frequency bands. Users can use the DTMF function to unlock the door for visitors during a call by either typing the DTMF code on the soft keypad, or tapping the unlock tab with the DTMF code on the screen.
To configure DTMF codes, go to Access Control > Relay interface.
DTMF Mode: Set the number of digits for the DTMF code.
1 Digit DTMF: Define the 1-digit DTMF code within the range(0-9 and *,#) when the DTMF Mode is set to 1-digit.
2-4 Digits DTMF: Set the DTMF code based on the number of digits selected in the DTMF Mode.
Note
To open the door with DTMF, the intercom devices that send and receive the unlock command must use the same mode and code. Otherwise, the DTMF unlock may fail. See here for the detailed DTMF configuration steps.
DTMF White List
To secure door access via DTMF codes, you can set up the DTMF whitelist on the device web Access Control > Relay > Open Relay via DTMF interface so that only the caller numbers you designated in the door phone can use the DTMF code to gain door access.
Assigned The Authority For: Specify the contacts authorized to open doors via DTMF:
None: No numbers can unlock doors using DTMF.
Only Contacts List: Doors can be opened by contact numbers added to the door phone's user list.
All Numbers: Any numbers can unlock using DTMF.
DTMF Data Transmission
In order to achieve door access via DTMF code or some other applications, you are required to properly configure DTMF in order to establish a DTMF-based data transmission between the device and other intercom devices.
DTMF Type Differences:
Inband | DTMF signals are transmitted within the same audio channel as voice data. Simple implementation but signal distortion may occur with highly compressed codecs (e.g., G.729). |
RFC2833 | Transmits DTMF as special event packets over RTP (Real-Time Transport Protocol), known as out-of-band transmission. Reliable and unaffected by codecs. |
Info | Sends DTMF signals via SIP (Session Initiation Protocol) signaling channel. Separate from voice transmission, ensuring audio quality. |
Info+Inband | Combines Info and Inband methods. |
Info+RFC2833 | Combines both Info and RFC2833 methods. |
Info+Inband+RFC2833 | All three methods are used simultaneously. |
Set it up on the Account > Advanced > DTMF interface.
Type: Select from the available options based on the specific DTMF transmission type of the third-party device to be matched with as the party for receiving signal data.
How to Notify DTMF: Select Disabled, DTMF, DTMF-Relay, or Telephone-Event according to the specific type adopted by the third-party device. You are required to set it up only when the third-party device to be matched with adopts Info mode.
Payload: Set the payload according to the specific data transmission payload agreed on between the sender and receiver during the data transmission.
Unlock by Exit Button
When users need to open the door from inside by pressing the Exit button, you need to set up the Input terminal that matches the Exit button to activate the relay for the door access.
Click here to watch the instruction video.
To set it up, go to Access Control > Input interface.
Enabled: To use a specific input interface.
Trigger Electrical Level: Set the input interface to trigger at a low or high electrical level.
Action To Execute: Set the desired actions that occur when the specific Input interface is triggered.
FTP: Send a notification to the preconfigured FTP server.
Email: Send a notification to the preconfigured Email address.
SIP Call: Call the preset number upon the trigger.
HTTP: When triggered, the HTTP message can be captured and displayed in the corresponding packets. To utilize this feature, enable the HTTP server and enter the message content in the designated box below.
HTTP URL: Enter the HTTP message if selecting HTTP as the action to execute. The format is http://HTTP server’s IP/Message content.
Action Delay: Specify how many seconds to delay executing the preconfigured actions.
Action Delay Mode:
Unconditional Execution: The action will be carried out when the input is triggered.
Execute If Input Still Triggered: The action will be carried out when the input stays triggered. For example, if the door stays open after triggering input, an action such as an email will be sent to notify the receiver.
Execute Relay: Specify the relay to be triggered by the actions.
Alarm Door Opened: If enabled, when the door-opening time exceeds a limit, an alarm will be triggered.
Door Opened Timeout: The door-opening time limit.
Break-in Intrusion: Activate an alarm when the door is forcibly or illegally opened. Only by checking off this option can the alarm be turned off once triggered. Click here to learn more information about this feature.
Door Status: Display the status of the input signal.