Akuvox R27 Series Door Phone Administrator Guide

Thank you for choosing Akuvox R27 series door phones. This manual is intended for the administrators who need to properly configure the door phone. This manual applies to the 227.30.10.2 version, and it provides all the configurations for the fu...

The security that comes with being able to control who comes into your building along with the ability to verbally and visually confirm their identity is immeasurable. Akuvox R27 is a SIP-compliant, hands-free, and video(optional) door phone. It can...

Add High Security Mode .

Status : this section gives you basic information such as product information, Network Information, account information, etc. Intercom : this section covers Intercom settings, Call Logs, etc. Account : this section concerns the SIP account,...

Access the Device Door phones' system settings can be either accessed on the device directly or on the device web interface. Obtain Device IP Address Searching the device IP by the IP scanner in the same LAN network. Just click the Scan...

Language Setting To set up the language you need, go to Phone > Time/Lang . Parameter Set-up : Type : choose a suitable web language. Normally, English is the default language of web. Time Setting To set up the device time, go to...

LED Setting on Card Reader Area You can enable or disable the LED lighting on the card reader area as needed on the web interface. Meanwhile, if you do not want to have the LED light on the card reader area stay on, you can also set the timing ...

Volume and tone configuration include microphone volume, the AD volume, keypad volume, speaker volume, tamper alarm volume, and open-door tone configuration. Moreover, you can upload the tone you like to enrich your personalized user experience. ...

Network Status To check the network status on the web Status > Network Information  interface. Device Network Configuration To ensure normal functioning, make sure that the device has its IP address set correctly or obtained automatical...

IP Call & IP Call Configuration An IP call is a direct call between two intercom devices using their IP addresses, without a server or a PBX. IP calls work when the devices are on the same network. To do this configuration on web Phone > ...

Audio Codec Configuration The door phone supports three types of Codec (PCMU, PCMA, and G722) for encoding and decoding the audio data during the call session. Each type of Codec varies in terms of sound quality. You can select the specific codec ...

Managing Contact Group You can create and edit a contact group for the contacts. The contact group will be used when you are adding a user. Navigate to Contacts > Contacts List > Group . Managing Contacts You can search, create, di...

Relay Switch Setting You can configure the relay switch(es) and DTMF for the door access on the web Intercom > Relay  interface. Parameter Set-up : Type : if Default State is selected, Low in the Relay Status field means the door i...

Configure Door Access Schedule A door access schedule lets you decide who can open the door and when. It applies to both individuals and groups, ensuring that users within the schedule can only open the door using the authorized method during d...

Door Unlock Configuration Akuvox door phone offers you two types of door access via PIN code and RF card. You can configure them on the device and web interface. Moreover, you can import or export the configured files to maximize your RF card conf...

Tamper Alarm Setting The tamper alarm function prevents anyone from removing the devices without permission. It does this by setting off the tamper alarm and making calls to a designated location, when the door phone detects a change in its gra...

MJPEG and RTSP are the primary monitoring stream types discussed in this chapter.  MJPEG, or Motion JPEG, is a video compression format that uses JPEG images for each video frame. Akuvox door phones display live streams on the web interface and ...

Call Logs If you want to check on the calls inclusive of the dial-out calls, received calls, and missed calls in a certain period of time, you can check and search the call log on the device web interface and export the call log from the device...

System Log System logs can be used for debugging purposes. You can set up the function on the web Upgrade > Advanced > System Log  interface. Parameter Set-up : Log Level : select log levels from 1 to 7 levels. You will be inst...

Akuvox devices can be upgraded on the device web interface. Go to Upgrade > Basic  interface. Parameter Set-up : Upgrade : choose .rom firmware from your PC, then click Submit  to update. If you want to upgrade the firmware and ...

You can import or export encrypted configuration files to your Local PC. Go to Upgrade > Advanced > Others  interface if needed. Parameter Set-up : Export/Import : to export the current config file (Encrypted) or import a new con...

Configurations and upgrading on the device can be done on the web interface via one-time auto-provisioning and scheduled auto-provisioning via configuration files, thus saving you from setting up configurations needed one by one manually on the a...

Integration via Wiegand The Wiegand feature enables Akuvox door phone to act as a controller or a card reader. you can configure the Wiegand on the web Intercom > Wiegand  interface. Parameter Set-up : Wiegand Display Mode : se...

Modifying Device Web Interface Password To change the default web password on web Security > Basic  interface. Select  admin   for the administrator account and  User   for the User Account. Click the  Change Password  tab to change the pa...

Reboot If you want to restart the device system, you can operate it on the device Upgrade > Basic  web interface as well. Reset You can select Reset To Factory Setting  if you want to reset the device (deleting both configuration data ...